Commonwealth Bank ATM

Reviews of Commonwealth Bank ATM

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  Jonathan Added September 26, 2023

  ★ ☆ ☆ ☆ ☆
  Disgusting service , worst bank, rude ,unhelpful and branch has been shrunk to a size of a shoebox with the queue going outside , my local suburb nerang has huge population but they shut that branch for no reason it was just as bad, banks are bad enough as if they are struggling for $$$ and helensvale Westfield branch is hopeless , limited staff, bad service, no answers , customers treated like cattle
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  Ash Added September 25, 2023

  ★ ☆ ☆ ☆ ☆
  Would give zero stars if I could. Their deposit machine never takes coins, and spits out notes as "unrecognisable" half the time. Doors close before 4pm and staff aren't interested in helping you. Got the message loud and clear: don't use CommBank and go elsewhere!
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  V P Added September 20, 2023

  ★ ☆ ☆ ☆ ☆
  Teller at front counter( mid age curly hair) - rude, needs more training.
  
  Comm bank standards dropped
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  Darren Pynigar Added September 13, 2023

  ★ ☆ ☆ ☆ ☆
  Very dissapointing CBA. I went into Helensvale branch last week with a business banking request that couldnt be done on line. I waited an hour to finally see some One that I was told could help me. That wasn't the case and I was then told that a business banking person would call me that afternoon. 5 days later im still waiting on that call...wow. a great way to keep customers. I am now looking into other banking options. CBA YOU are a joke. Max profit and no service
  Also been trying to deposite coins at atm out of hours. Machine is still broken. Maybe you can't afford to fix it
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  KD • Added September 12, 2023

  ★ ★ ☆ ☆ ☆
  I have been a Commonwealth customer for more than 20 years. I am frustrated that I have tried 5 times to deposit coins. Not something I do often, however, I work full time and bank hours are quite limited. I can only go out of hours. Every time I try to deposit through the “ so called , coin deposit “ ATM, the coin deposit is “out of order” a staff member told me to try at Nerang, however, I live closer to the Helensvale branch. Considering the fact that the coin machine is constantly “out of order” at Helensvale, perhaps Commonwealth either think about repairing the machine or install a second one to meet client demand???

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